View Linked Applications

View Linked Applications

Displays all applications that have applicants matching an applicant on the current application.

If you are an SRO user, you will see both exact matches and similar matches.

If you are an FI user, you will see only exact matches.

Click here for a definition of exact match and similar match .

Exact Match

An Exact Match is found between the new application and an existing application if the following personal details of any person on the application match personal details from an existing application.

The details that are compared are:

Person’s family name, middle names and first name (either current or original)
Person’s date of birth
Country of birth

If an exact match is found to a Paid application, or an Approved application that is awaiting payment, the new application is rejected.

If an exact match is found to an application that are not yet paid or approved for payment, both applications are suspended. In this case a decision must be made as to which application (if any) will progress, and that application must be manually reactivated.

Similar Match

A Similar Match is found between the new application and an existing application if the following personal details of any person on the application match personal details from an existing application that is not yet paid or approved for payment.

The details that are compared are:

Person’s family name (either current or original).
Person’s date of birth

Note: A similar match on the family name includes matches with similar sounding names, as determined by a “sounds like” or “like” algorithm. The latter check ensures that, for example, “Deb” and “Debra” will match.

If a similar match is found, the two applications appear on a Similar Matches online report until they are either manually linked (which equates to an exact match) or manually unmatched. While on the Similar Matches online report the progress of the applications is not suspended.

Duplicate Bank Accounts

A Duplicate Bank Account match occurs when the BSB and Bank Account Number of a new application are identical to those of an application that has previously been processed.

Only SRO applications processed for payment to an individual via EFT are checked for duplicate bank accounts.

If a Duplicate Bank Account is found, the new application is suspended and the duplicate account is listed on the Duplicate Bank Accounts Report for further investigation.