Duplicate Bank Accounts Report

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The Duplicate Bank Accounts Report allows authorised Revenue Office staff to review a list of applications where duplicate bank accounts have been identified, that are still awaiting a decision regarding payment.

Possible actions from this report include:

• Allow payment to the duplicate account as a 'one off' (that is, if the same account is used again on another application in the future, it would still be flagged for investigation).



• Deny payment to the duplicate account and reject the application.



• Allow payment to the duplicate account and add the account to an 'approved accounts list', so that future payments to this account will not be flagged for investigation. This action would be appropriate for cases such as solicitors' trust accounts, or other accounts which are authorised to process multiple payments.

To view the Duplicate Bank Accounts Report you need to be an SRO user with a user role of Jurisdiction Administrator, Supervisor (except QLD) or Compliance.

To process an application in the Duplicate Bank Accounts Report:

1. To display an application's details, click on its UIN.



2. Select Allow Payment to remove an application from the report and set its status back to Pending / Recommended etc. as per the normal processing rules.



3. Select Deny Payment to remove an application from the report and set its status to Rejected / Duplicate Bank Account.



4. Select Add to Approved List to allow payment on an application (as above) and also add the bank account to the list of bank accounts on which duplicate payments are allowed, so that future payments to this account occurrences will not be flagged for investigation.

When you have finished your updates, take one of the following actions:

• To save all your changes, click Save.
  


• To exit the Audit Report without saving your changes, click Close.