Correspondence Report

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This topic explains how to print a letter to advise an applicant on the progress of their application. These are usually approval or rejection letters. The document can be printed using the standard Adobe features.

To use the Correspondence Report you must be a State Revenue Officer with a user role of Process, Administrator or Supervisor.

To print the listed correspondence for an application:

1. Click on the UIN of the application. A new browser window is opened, containing the correspondence to be sent in Acrobat PDF format (NSW/ACT Rejection and ACT/NT Approval Latters will be in the MS Word RTF format). Note: PDF files cannot be edited.
2. Press the Print icon on the Acrobat toolbar in the browser window.
3. Once the correspondence has printed, close the browser window containing the correspondence.
4. In the Correspondence Report, the Remove From Correspondence List option button for the printed correspondence has been automatically selected.
5. If the listed correspondence should not be sent for a particular application, click on the Remove From Correspondence List option button next to the application.
6. When you have printed all the letters you need to in this session, and selected which applications will not receive a letter, press Save. The FHOG home page is displayed.